Call us today on 01937 843736 New and used railway sleepers in the heart of Yorkshire - delivered throughout the North of England.

Railway Sleepers Grade 1, Grade 2 etc.

GDPR Privacy Notice

Who are we?

Old Yorkshire Railway Sleepers is a trading name for our main company, Old Yorkshire Railway Sleepers Limited. We are an internet based timber merchant, supplying timber to businesses and consumers. The website oldyorkshirerailwaysleepers.co.uk, or any other website owned or operated by us is owned and operated by and the expressions "we", "us" and "our" mean Old Yorkshire Railway Sleepers Limited; a company registered in England under company number 11325176 whose registered office is at 192 Thorp Arch Estate Wetherby West Yorkshire LS23 7BJ.

We take the privacy of our clients seriously. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Your Personal Data

What we need

Old Yorkshire Railway Sleepers Limited will be what’s known as the ‘Controller’ of the personal data you provide to us. If you are just enquiring about a product, we collect:

  • Full Name
  • Company (if applicable)
  • Email Address
  • Telephone Number
  • Address (if you require a delivery price)

If you are ordering a product with us, we collect:

  • Full Name
  • Company (if applicable)
  • Email Address
  • Telephone Number
  • Address

Where we got your information from

Your information has been obtained from you in direct dealings with us.

What is our legal basis for processing your information?

After the 25th May 2018 we will always hold recent, clear, explicit and defined consent for your data to be processed for a specific purpose.

For information that we have processed before this date our legal basis is "Legitimate Interests". We process personal information for certain legitimate business purposes, which include some or all of the following:

  • To deliver our products and services
  • To contact you regarding the products or services that you have requested
  • Where the process enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our customers
  • To carry out auditing, research and analysis in order to maintain, protect and enhance the services we provide
  • To identify and prevent fraud
  • To enhance the security of our network and information systems
  • To disclose your details to government and associated organisations as required by law

Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights.

You have the right to object to this processing if you wish. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.

Why we need it

We need to know your basic personal data in order to provide you with information about the most appropriate product(s), availability and prices. We will not collect any personal data from you we do not need in order to provide our products and services to you.

What we do with it

All of the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the UK.

Our website is maintained by our website provider, who may occasionally access some customer details in order to maintain or solve any issues with the website.

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. All of our employees are subject to obligations of confidentiality regarding information which they have access to in the course of their employment including the personal information of customers.

All personal information is held in secure computer storage facilities and paper-based files located in a secure facility. We take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

How long we keep it

If you are just enquiring about a product:

Your data is deleted after your initial enquiry has been answered.

If you are ordering a product with us:

We are required to keep your data for 1 year after your order date in order to fulfil any warranty or guarantee periods.

We do not use your information for marketing purposes, nor to we sell or pass on your details to any other company for marketing purposes or any other purpose.

Whilst we do not store any sensitive payment information (including card or bank details), we are required to keep financial records for a period of 5 years for the purposes of accounting.

What are your rights?

If at any point you believe the information we process on you is incorrect you request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us and we will investigate the matter.

You have the right to object. If you want us to cease using your personal data, then you can let us know by emailing us at enquiries@oldyorkshirerailwaysleepers.co.uk

You have the right to restrict processing. If you dispute that the information held is inaccurate and we need a little more time to verify it – you have the right to restrict the processing of your information until this is done.

You have the right to move your data. Data portability allows you to request your data for you to be able to move it elsewhere. We will respond within 1 month of receiving your request when you by email us.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

You can contact us by phone on 01937 843736, by email on enquiries@oldyorkshirerailwaysleepers.co.uk or by post at Old Yorkshire Railway Sleepers, 184 & 192 Thorp Arch Industrial Estate, Wetherby, LS23 7BJ

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